Return & Refund
Returns
If you are not satisfied with your purchase for any reason, you can return the product within 14 days of purchase. You can choose to exchange the product, return it for store credit, or get a refund to your original payment method.
Please note that returned products must be unworn, in the original packaging, and with the original tags still attached. If the returned items do not satisfy these requirements, your return will not be eligible for a refund or exchange.
Please note that there are exceptions to our return policy stated below:
– Discounted items from a final sale cannot be returned for a refund nor exchanged
– Perishable goods, for example, food and drinks, cannot be returned for a refund nor exchanged
– Beauty products must be returned unused in the original packaging within 14 days of purchase
- Personalized Product or Print On Demand cannot be returned for a refund nor exchanged.
To return a purchased item, follow the steps below:
1. Submit a return request promptly through the Chat support channel.
2. Make sure the items you’re returning do not have any visible signs of use and have the original tags on.
3. Package the products into their original packaging.
4. Put the products into shipment packaging and stick the provided return shipping label on it.
5. Bring your package to the post or order a free pick-up from your location.
Refunds
We will need 14 days to process your return and assess it for eligibility. After it has been accepted, we will send you an email and your refund should be in your account within 7 to 14 days depending on your bank.
Return address
8323 Wilcrest Drive, 4016, Houston, TX, 77072, United States